Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Please note that during high-volume periods (sales, holidays, promotions), processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Domestic Orders: 7–14 business days
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International Orders: 10–25 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors outside our control.
Shipping Locations
We currently ship to most countries worldwide. If we are unable to ship to your location, you will be notified at checkout or contacted after placing your order.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–72 hours for tracking information to update.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delays & Lost Packages
We are not responsible for shipping delays caused by the carrier, customs, or unforeseen circumstances. If your package is marked as delivered but you have not received it, please contact your local carrier first.
If your order is lost in transit, please contact us, and we will assist you in resolving the issue.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
